Terms of service
Terms of Service
Last Updated: April 2026
Welcome to AuraMoments
By accessing or using our website at auramomentsstudio.com, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.
1. General Terms
By placing an order on our website, you confirm that:
• You are at least 18 years of age or have parental/guardian consent
• You are providing accurate and complete information
• You will use our website only for lawful purposes
2. Products and Pricing
Product Descriptions
We make every effort to display our products and their descriptions as accurately as possible. However, we do not guarantee that:
• Product colors will appear exactly as displayed on your screen
• All product details are error-free
If a product is listed at an incorrect price due to a system error, we reserve the right to cancel your order and issue a full refund.
Pricing
All prices are listed in US Dollars (USD) unless otherwise noted. Prices are subject to change without notice.
3. Orders and Payment
Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including:
• Product unavailability
• Pricing errors
• Suspected fraud
Payment Methods
We accept:
• PayPal
• Major credit cards (Visa, MasterCard, American Express, Discover)
Order Confirmation
You will receive an email confirmation after placing your order. This confirmation does not guarantee that your order has been accepted. We will send a shipping confirmation email when your order has been processed.
4. Shipping
Processing Time
Orders are processed within 1-2 business days. Processing time does not include shipping time.
Delivery Times
• United States: 7-14 business days
• International: 14-21 business days
Please note that delivery times may vary due to customs processing, weather conditions, or other factors beyond our control.
Shipping Costs
We offer free shipping on all orders.
5. Returns and Refunds
Please refer to our Refund Policy for detailed information on returns, exchanges, and refunds.
Summary:
• Returns accepted within 30 days of delivery
• Items must be unworn, unwashed, and in original packaging
• Contact us at xinye.studio@outlook.com to initiate a return
6. Intellectual Property
All content on this website, including but not limited to:
• Text, graphics, logos, images
• Product designs and descriptions
• Website design and layout
is the property of AuraMoments and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.
7. User Accounts
When you create an account on our website, you are responsible for:
• Maintaining the confidentiality of your account information
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
We reserve the right to suspend or terminate accounts that violate these Terms.
8. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
9. Limitation of Liability
To the fullest extent permitted by law, AuraMoments shall not be liable for:
• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Any damages arising from your use of our website or products
Our total liability shall not exceed the amount you paid for your order.
10. Disclaimer
Our products are sold "as is" without any warranties, express or implied. We do not guarantee that our products will meet all your expectations or be suitable for any particular purpose.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which AuraMoments operates, without regard to its conflict of law provisions.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our website after any changes constitutes acceptance of the new Terms.
13. Contact Us
If you have any questions about these Terms, please contact us:
Email: xinye.studio@outlook.com
Response Time: We typically respond within 24-48 hours.
Thank you for shopping with AuraMoments. We appreciate your trust in our handmade silk products.